About EcoFlow Inc.
EcoFlow was born out of the dream of a group of battery engineers in 2017. Amid the global transition towards renewable energy, we lead the way forward with industry-leading portable power products, solar technology, and smart home energy solutions.
EcoFlow Europe is now actively participating in the innovation of residential energy storage and use technology, bringing Smart, Flexible and Reliable residential power solutions to thousands of homes.
EcoFlow Vision
Our vision is to power a new world. It's a call to the future - an aspirational, technology-driven, eco-friendly future shared by everyone.
EcoFlow Mission
Our mission from day one is to provide smart and eco-friendly energy solutions for individuals, families, and society at large. We are, were, and will continue to be a reliable and trusted energy companion for users around the world.
Work at EcoFlow Inc.
At EcoFlow, we are all innovators with a diverse set of backgrounds, skill sets, interests and needs, united in the mission to Power a New World. At EcoFlow, you will
Find reliable peers, savvy mentors and see new career perspectives;
Meet new challenges, solution possibilities and chances to show yourself;
See wider, grow faster and to be outstanding.
Your challenges:
Provide technical support to customers via phone, email, and in-person visits, resolving product-related issues and improving customer satisfaction.
Collaborate with internal teams, including sales, marketing, and product development, to ensure seamless product delivery and after-sales support.
Develop and maintain product knowledge, staying up-to-date with industry trends and emerging technologies.
Conduct product demonstrations, training sessions, and trial tests to ensure customers are fully satisfied with our products.
Collect and record customer feedback, product iteration suggestions, and industry trends to improve our products and services.
Your profile includes:
Minimum 3 years of experience as a technical service engineer, preferably in the solar panel, power storage, or battery industry.
Excellent communication skills in English and German, with the ability to communicate effectively with customers and internal teams.
Bachelor's degree in Electrical Engineering or a related field.
Proficient in using MS Office, Excel, Visio, and other relevant tools.
Self-motivated, patient, and able to work independently with minimal supervision.
Fluency in additional European languages is a plus.
What we offer:
(1) Competitive salary package and performance based bonus;
(2) Travel allowance according to company policy;
(3) Flexibility on working type;
(4) A positive and warm team with transparent information transferring.
Why EcoFlow
"EcoFlow is among a number of tech startups that have a particular strength that can make them competitive on the global stage."----Bloomberg
"The EcoFlow BLADE represents a new generation of mowers that dispense with the need for an electronic fence."----The Wall Street Journal
"The product was impressively well designed back then and the company’s products have only gotten better."----Forbes
